Marcus Coleman

m_coleman_56@hotmail.com

770.815.9355

CCNP Certified

 

 

 

 

EDUCATION

Bachelor of Science, Telecommunications Engineering, Jackson State University, Jackson, MS.

Associates of Science, Network Administration/Technical Support, Antonelli College, Jackson, MS.

 

Certifications

·  CCNP, Routing/Switching, current.

·  CCNA Voice, expired.

·  CCNA Route/Switch Current.

 

 

 

PROFESSIONAL ACHIEVEMENTS

 

Microsoft Headquarters (Remote), Redmond, WAJanuary 2014 to Present

 

Senior Network Engineer (Full time)

·  Responsible for deploying network infrastructure across all of Microsoft’s network fabrics that support the Xbox Live, Microsoft Supply Chain Infrastructure Network, and Corporate.

o  Configure the network to support Voice.

o  Implements switches: Cisco 4500 series, 3800 series, 3750 series, Nexus 7000 series, Nexus 5000 series, Nexus 6000 Series.

o  Deploy routers: ASR 1006, ASR 1004, ASR 1002, 3800 series, 3900 Series, 7200 Series.

o  Configure firewalls: ASA 5548, CP21700 series and CP 21400 series.

o  Utilize protocols: OSPFV2,OSPFV3, EIGRP, BGPv4, BGP, STP, VPN, IPSEC, TCP/IP, Fabric Path, DMVPN, NHRP, IPV6, GLBP, VRRP.

·  Deploy, scale and automate the network across multiple global Data Centers. This includes existing footprints and overseas locations.

·  Deployed the ASR 1006 for e-commerce environment and the ASR 1002/1004 for the CE MPLS deployments.

·  In-depth knowledge and experience with major router platforms; specifically with Cisco 37xx, 49xx, 65xx, 73xx, 76xx, Nexus 7K and Juniper MX/EX platforms including all compatible supervisory and line cards for these platforms.

·  Drive scaling of current network designs to meet the demand of the customers.

·  Create simple, repetitive deployment processes that increase both velocity and quality.

·  Work closely with internal customers on designs/solutions; bringing those designs/solutions from concept to production.

·  Create and update the network standards and ensure that the network is deployed to standard.

·  Create and implement changes on the network.

·  Work closely with the automation teams in defining the tools that allow scaling at unprecedented volume.

·  Guarantees 99.9999 up time of the Data Center infrastructure devices.

 

National Vision, Lawrenceville, GA  January 2012 to January 2014

 

Network Engineer 2 (Contract)

·  Responsible for the design, implementation and deployment of enterprise network hardware and software for National Vision’s three Data Centers that supported 700 remote locations and Point of Sales System. Two of the DCs were high-availability and the third was a Disaster Recovery site.

o  Participated in high-level and low-level design for migration of about 100 servers physical to virtual to new Data Center.

o  Implemented an OSPF multi-area routing scheme.

o  Integrated a fiber channel network over Ethernet.

o  Configured and implement Nexus 7k, 5k and 2k switches, using VPCs.

o  Configured and implement F5 Load Balancers.

o  Provided storage connectivity using FCOE integration.

o  Implemented any DNS solution with the Infoblox appliances, which improved performance and also made or DNS/DHCP system more redundant.

·  Hardware:

o          FortiGate 3950b, 1240B, 1000c Firewalls .

o          Sonic Walls VPN Concentrators/Firewall.

o          Cisco LAN Switches 3560, 3750, 2960,6500.4500 etc.

o          Cisco Nexus /Core Switches 6ks, 7ks,4k, and 5ks/ Fexes 2248s.

o          EMC VNX 550 .

o          BIGIP   F5 GTM and LTMs (Creating and Implementing WIPs, VIPs and SSL offloading).

o          Managed and supported Cisco UCS Environment for Virtual Servers.

o          Cisco Firewalls ASA 5545

o          Aruba Wireless LAN Controllers

o          Cisco Wireless LAN Controllers

·  Software/Network Monitoring Tools:

o          Opnet/Riverbed AppResponse Expert Console

o          Opnet/Riverbed NCompass Infrastructure Monitoring

o          Cisco Data Center Network Manager

o          Cisco WCS

o          Solar Winds

·  Technologies and Solutions Deployed:

o          Fiber Channel Over Ethernet

o          Virtual Port-channels

o          Virtual Device Context

o          Overlay Transport Virtualization/ Data Center Migration

o          Cisco Fabric Path

o          Virtual Routing Forwarding

o          Firewall HA with Active/Standby (Cisco ASA 5545x)

o          InfoBlox  DNS/DHCP Grid Technology, Infoblox Anycast Solution, and DNSSEC

o          VMWare 5.1

·  Utilized protocols: OSPFV2,OSPFV3, EIGRP, BGPv4, BGP, STP, VPN, IPSEC, TCP/IP, Fabric Path, DMVPN, NHRP, IPV6, GLBP, VRRP

·  Guarantees 99.9999 up time of the Data Center infrastructure devices.

 

 

The Home Depot, Atlanta, GA  September 2011 to January 2012 

 

TCS Network Engineer/Headquarters Service Support Center (Contract)

·  Supported the Data Center Network Infrastructure for 2,293 stores across the US and Canada.

·  Installed, configured and deployed enterprise network infrastructure components which consist of Cisco Wireless LAN Controllers, Cisco and Juniper routers and switches, Riverbed WAN accelerators and Cisco ASA firewall.

o  Implemented switches: Cisco 4500 series, 3800 series, 3750 series, Nexus 7000 series, Nexus 5000 series, Nexus 6000 Series.

o  Deployed routers: ASR 1006, ASR 1004, ASR 1002, 3800 series, 3900 Series, 7200 Series.

o  Utilized protocols: OSPFV2, OSPFV3, EIGRP, BGPv4, BGP, STP, VPN, IPSEC, TCP/IP, Fabric Path, DMVPN, NHRP, IPV6, GLBP, VRRP.

·  Provided 3rd tier troubleshooting for all stores network issues.

·  Planned and implemented new network design requirements based on store needs.

·  Conducted team meetings for updated statuses on Road Map deployments.

·  Worked with vendors such as Cisco and Juniper in Quality Assurance environment for testing new technologies.

·  Reviewed firewall polices and gave the Security Team feedback on what should be implemented in production.

·  BGP Routing configurations for Multihomed Environments with VSAT and AT&T MPLS carriers.

·  Tasks related to security: following and implementing security procedures and security auditing.

·  Tasks related to business procedures: documenting, compliance auditing, and service level agreement (SLA) management.

·  Tasks related to network performance: capacity planning, performance tuning, F5 Load Balancing and usage monitoring.

·  Tasks related to failure response: supporting users that experience network problems, troubleshooting device or link failures, replacing equipment, and restoring backups.

·  Tasks related to device installation and maintenance: installing devices and software and creating and backing up configurations and software.

·  Managed network using Network Management Software, Network Access Control, and testing tools such as: Wireshark, Fluke, Cisco CMS, Adrem NetCrunch and Solarwinds Orion, and TACACS.

 

 

Prairie View A&M University, Houston, TX February 2009 to September 2011

 

Network Engineer (Full time)

·  Managed LAN and WAN enterprise network environments, Voice over IP services, connectivity to email systems, major UNIX and Window servers and security of local and wide area network in a multi-campus environment with a Data Center and system support/management.

·  Evaluated, recommended and supported policy and procedures for LAN, WAN, routers, switches, firewall, VPN, server system software and hardware systems, administrative system hardware environment and web hardware and connectivity.

·  Directly responsible for the implementations and the maintenance of networked systems, infrastructure and other related sub-systems to provide efficient resource utilization and performance.

·  Involved in procurement recommendations. Interface with clients and vendors on a regular basis.

·  Configured, maintained and troubleshot Cisco routers/managed switches/VPN concentrators. Also provided and maintained connectivity to storage environment.

·  Designed infrastructure components to support the Enterprise network.

·  Supported Wireless Infrastructure using Technologies such as: WCS, WLAN Controllers, and LWAPP AP’s.

·  Installed and configured VOIP phones for Faculty and Staff models, including the 7961 and 7962.

·  Configured Core switches 6500’s for core routing using OSPF.

·  Supported the Fiber infrastructure which consists of both multimode and single mode backbones.

·  Installed and troubleshot Frame Relay, ATM, DSL, Ethernet, and VPN connections.

·  Configured and managed Windows 2008/2003/2000 Server, Windows Domains, Active Directory, Group Policies, MS Exchange Sever 2007/2003/2000, and Active Sync.

·  Performed PC installations and support maintenance for Windows XP/2000 and future OS workstations on Windows Server 2003 Domain (including repairing hardware and OS configurations.

·  Maintained and managed Networking Protocols, Topologies, Cabling, Data Backup, Routing, Switching, WLANs, IP addressing and subletting, DNS, WINS, DHCP, Proxies, PC Hardware/Support, Auditing, Firewalls and Antivirus and F5 Load Balancing.

·  Assisted the programming team members with the implementation of HTML, Perl, CGI, PHP, and advanced UNIX scripting.

 

Jackson State University, Jackson, MS 2005 to February 2009

 

Network Engineer (Full time)

·  Served as a Communications Specialist of a University campus environment, configuring VoIP Telecommunications supporting 500+ Faculty/Staff members and more than 10,000 enrolled students. (Data Center on site.)

·  Managed the installations and configurations of analog, digital and IP phones for University community to improve and enhance telecommunications.  

·  Maintained 28 PRI T-1s of entire University campus.

·  Installed and configured all Alcatel VoIP phones for customers.

·  Initiated involvement with other departments to configure all Cisco switches and provide service for PC’s and network printers.

·  Installed and set up VTP domains.

·  Setup trunk links for inter switch connections.

·  Configured router for inter-VLAN communication.

·  Configured 400 3550 access layer switches to provide end users with connectivity to the internet through main gateway.

·  Configured main campus router with an ACL to deny certain subnets from accessing the University’s man payroll server.

·  Configured distribution layer switch to trunk all VLAN information to all 400 access layer switches once all Ethernet medium was connected.

·  Configured main campus firewall using IPS and IDS for unwanted traffic.

·  Monitored network using Cisco’s Application layer software, What’s up Gold, NMC, Cisco Works, NV 6000, Problem and Change System.

·  Configured NAT on Campus’s edge router to provide internal host connection to the internet.

·  Maintained storage connectivity.

·  Supported Telco infrastructure using the following technologies and hardware: BIG IP GTM, BIG-IP Local Traffic Manager (LTM), TIRKS, OSS, RTMX, DTMS, System X, CTM, Looking Glass, Wavestar CIT, DACS, TXAX, Alcatel 1600 series, Lucent DMX, Cisco MSP.

·  Troubleshot WAN circuits: DS1, E1, E3, DS3, STS1, VC3, STS3C.

 

U.S. Marines Airborne, Jackson, MS 2008 to 2008

 

Lead Network Engineer (Contract, part time)

·  Provided high-tech networking support to U.S. Marines Airborne.

·  Lead Network Engineer for upgrading the U.S. Marines Armory Facility from Cisco 1900 Series routers to Cisco 3500 Series routers that enabled the military a conversion from Analog to IP Telephony. Lead involvement in initiatives related to improving centralized and automated network management systems to meet military goals with minimum capital expenditure. Team of 4. 

·  Installed 116 Cat 5e data drops and 6 strand Multi-Mode (mm) fiber within the first week of stated completed contract date.

·  Coordinated and managed network re-architecture.

·  Installed NAT configurations on new 3550 router for internet access.

·  Setup trunk links for interconnections between access layer switches.

·  Configured router to route VLANS.

·  Setup VLANS for IP telephony communications.

·  Installed a Windows 2008 DHCP Server to assign IP addresses to correct VLAN subnet.

 

Access Control systems, Jackson, MS2004 to 2005

 

Security Technician (Contract)

·  Provided technical support for six systems in this successful security company.

·  Maintained the installations and configurations of Access Control Systems, Asset Protection Systems, Closed Circuit Television, Security Systems, Fire Alarms and Barrier Gates. 

·  Key responsibility for the installation and configuration of software to control all systems.

·  Performed service calls for all security systems and hardware installed by the company.

 

Global Technologies, Jackson, MS 2002 to 2004

 

Lead IT Project Engineer (Contract)

·  Functioned as team leader on projects for upgrades of installations within six different companies. 

·  Installed all hardware and software, performed application upgrades. Oversaw all assigned projects. 

·  Deployed 250 workstations within a Medical University.

·  Upgraded 60 Dell workstations’ hard drives for 10 Winn-Dixie Grocery chain stores.

·  Installed a Windows 2000 client-server network at Company Capital Drywall and Supplies enabling users to share computer resources.

·  Installed IBM POS and Pharmacy servers, Motorola routers, and Wireless Inventory equipment at 12 Eckerd stores to convert to new CVS systems.

·  Upgraded 75 motherboards in 2 Wal-Mart stores.

·  Installed a first-ever network including Cisco 3550 switch fiber and Cat5e cable for a Christian Ministry school.

 

 

TECHNICAL SUMMARY

LAN/WAN:CSM/ACE/ F5, Frame-Relay, Metro-E, MPLS, MLP/PPP, OC-1 / OC-3, T-1 / T-3

Routers:Cisco 1000, Cisco 3900, Cisco 6500, Cisco 7200

Security:Cisco ACS 5.0, Cisco ASA 5500, Cisco IPS 4200, PCI Compliance, Cisco VPN, Cisco wIPS

Wireless:AirMagnet, Cisco 1100 AP, Cisco 1200 AP, Cisco 4400 WLC, Cisco 5508 WLC, Cisco 7900 Phone, Location, Voice

Voice:Call Manager 9.0, Unity Connection, IP Communicator

Management Tools:Cisco Works,  HP OpenView, SolarWinds, NetCool Precision

Routing Protocols:RIP, EIGRP, OSPF, BGP

Switches:Cisco 3550, Cisco 3750, Cisco 4500, Cisco 4900, Cisco Nexus 2k, Cisco Nexus 5k, Cisco Nexus 7k